With the AI based bloo.agent we revolutionise the way of support and service on your website.
With our new AI based solution bloo.agent you can build a complete new customer experience on your support and service system. Give it a try and test the brand new bloo.agent 4 service in your company and be ahead the market and customers darling.
A few benefits
- Enhanced Customer Experience: Our bloo.agent 4 service provides immediate, personalised assistance, leading to higher customer satisfaction.
- Faster Problem Resolution: Uses predefined solutions to common issues, speeding up resolution times.
- Personalised Recommendations: Analyses customer data to offer tailored product or service suggestions, boosting upsell and cross-sell opportunities.
- High Availability During Peak Times: Efficiently manages high call volumes during peak hours or seasons, ensuring consistent service levels.
- Available 24/7: Unlike human agents, the bloo.agent is available around the clock, ensuring support at any time.
- Cost Reduction: By automating routine queries, businesses can reduce staffing costs.
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7 reasons why bloo.agent must be part of your marketing & sales processes.
1. "Assuming AI voice agents completely replace human agents."
Completely replacing people makes no sense, and for certain topics, customers want to speak to real people. In situations where there are not enough agents available or for certain standard topics, bloo.agents provide significant benefits as a supplement to human agents and sustainably improve service and support.
2. "AI agents behave like impersonal people."
Some believe AI cannot provide a human touch, but our agent is designed to simulate friendly and empathetic responses to help users in critical situations.
3. "You assume that the agent can’t handle complex queries."
With the state of the art AI technologies and flexible assistants we take care about complex scenarios. Pre Trained bloo.agents handle complex customer queries and respond quickly and accurate.
4. "Only large enterprises can benefit from AI voice agents."
Thats not the true anymore and with an minimal investment everyone can increase customer experience in the service process. The training of an agent can be done in under one week. With our templates and services we can guarantee an implementation time in under 2 weeks.
5. "Fear that bloo.agents didn’t support different languages."
The bloo.agent is able to cover up to 60 languages, can understand and respond in all 60 languages. The knowledge content itself is only needed in 1-2 languages like englisch or german.
6. "Concerns about reliability and downtime."
Based on multiple cloud systems shared over several hosting centres all over the globe we can guarantee 24x7 operation and service delivery.
7. "AI Voice isn't ready to use or it will never work"
Both are wrong. AI driven voice interactions are ready to use. They give users a natural feeling of interaction and reduces clutter and distraction like huge web sites or pure text chat based approaches which waste customers time.
Before you learn more about our voice agent service solution, I have a few questions:
Customer should reach you 24 hours by 7 days a week?
Your customer expects personal and individual service and support from you?
You cannot find enough experienced service technicians for your products and you could increase customer hapiness?
Your Customer must wait more then 1 minute in high traffic times for a support and service person?
You want to achieve higher customer retention, greater customer satisfaction and loyalty?
Then I have great news.
Our bloo.agents act like Human Service Agents and increase customer satisfaction
Our bloo.agents act like real persons with real conversations. Choose the person style and gender you want to have that act like human advisors.
They answers questions about your products and services and explain them like human agents would do after weeks of trainings. They only need your product and service informations and one of our templates which will be tailored to your personal expectations and brand style. In just 1-2 weeks you have your first service agent online and increase customer satisfaction.
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How to reach the next level of online service and customer interaction with bloo.agent 4 service
We will show you how to reach the next level of service with bloo.agent 4 service.
Interactive Text and Voice Chat Interface: Engages users in real-time conversations.
The Interactive Text and Voice Chat Interface allows users to engage in real-time conversations using both text and voice, providing immediate and personalised responses. This feature leverages advanced natural language processing and speech recognition to ensure human-like interactions, enhancing user satisfaction and accessibility. It also supports seamless switching between text and voice, catering to diverse user preferences.
Natural Language Processing: Understands and responds in natural language.
Natural Language Processing (NLP) enables bloo.agent 4 service to understand and respond to user queries in natural language, making interactions feel more human-like. NLP interprets the context and nuances of user inputs, ensuring accurate and relevant responses. This technology allows the agent to handle a wide range of inquiries, from simple questions to complex issues, enhancing overall user experience and engagement.
Multilingual Support: Communicates in multiple languages (up to 60).
Multilingual Support in bloo.agent 4 service allows it to communicate effectively with users in multiple languages, catering to a global audience. This feature ensures that users can interact with the agent in their preferred language, enhancing accessibility and user experience. By supporting up to 60 languages, the agent can provide accurate and culturally relevant responses, broadening the reach and appeal of the service.
Automated Workflows: Always direct inquiries to the right place and person
Routine tasks and queries are efficiently handled by the bloo.agent 4 service, freeing human agents for complex issues. Automated workflows increase productivity and reduce response times. They ensure that standard processes are consistently followed, improving service reliability. Automation also helps in managing repetitive tasks, reducing agent burnout.
FAQ Automation: Answers frequently asked questions instantly.
FAQ Automation in bloo.agent 4 service instantly addresses frequently asked questions by providing quick and accurate responses from a pre-defined knowledge base. This feature reduces wait times for users and decreases the workload on customer support teams by handling common inquiries efficiently. By delivering instant answers, it enhances user satisfaction and ensures a seamless experience, allowing support staff to focus on more complex issues.
Contextual Understanding: A System which understand users
The bloo.agent 4 service remembers past interactions and uses this context to provide relevant support. This feature ensures that customers don't have to repeat themselves, saving time and frustration. It allows for more personalised and efficient service. Contextual understanding also helps in building stronger customer relationships.
Feedback Collection: Gathers customer feedback for continuous improvement.
Feedback Collection in bloo.agent 4 service actively gathers customer feedback through direct interactions. This feature enables the agent to capture valuable insights about user experiences and preferences, which businesses can use to refine and improve their products and services. By continuously collecting and analysing feedback, the agent helps ensure that customer needs are met and drives ongoing enhancements to the overall user experience.
Support Integration: Syncs with support management systems.
Customisation Options: Fully customisable voice interface and functionality.
Security & GDPR: Cover Compliance and specific market requirements.
The bloo.agent 4 service incorporates robust security measures to protect customer data and ensure privacy. This feature is crucial for maintaining trust and compliance with data protection regulations. Secure handling of customer information prevents data breaches and unauthorised access. By prioritising security, businesses can reassure customers that their personal data is safe.
Setup your own bloo.agent
Step 1: Book an appointment
Click on one of the "Book a meeting with us" buttons and find an appointment and send in your contact request.
Step 2: Phone Call
If it turns out that we can help you and that you meet the necessary criteria, you will have a qualification conversation with an expert.
Step 3: Workshop
Become part of the bloo.agent winners and implement your processes digitally supported and automated with us.